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   orders - steps

 


 

 

 

Be sure that you have in the shopping cart exactly all the items that you want. Consult the information menu to check if the sizes are adequate for you and read all the recommendations.

 


 

 

 

 

 

Confirm you order in the shopping cart:        

 

Click in next and fill the form choosing the payment method that you prefer. Click again in next and finish with a  click in confirm order.

You can print your order if necessary.

 

 

 

 

 

 

 

 

You will receive immediately an email with your order number. All the complementary information will be sent by email before the shipping of the order.

 

You can still cancel your order in this time. Just send us an email to confirm that you want to cancel, in the next 24 hours after receiving the email with your order number

 

 

 

 

 

 

Shipping of the order by mail according to the payment method chosen.

 

 


 

 

exchanges / returns

 

 

The items can be exchanged or returned within 15 days counting from the day that you received the item if unworn and unwashed.

Exchange: Write the size or other item that you want to exchange for.
Return: Write your NIB, IBAN, SWIFT/BIC (consult your bank if necessary) for a full refund.

Send us the original item with the package and the bill to the following address:

 

 

lup
Apartado 150
2796-901 Linda-a-Velha

PORTUGAL

 

 


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